Terms of Service
Last updated: April 18, 2026
These terms govern your use of outcome.marketing and any services provided by Outcome Marketing LLC ("we," "us," or "our"), a California limited liability company based in Westlake Village, CA.
By using this site, you agree to these terms. If you do not agree, do not use the site.
What This Site Provides
Outcome Marketing connects B2B technology and SaaS companies with fractional CMOs, CXOs, agencies, and freelancers through a methodology-backed marketplace. This site provides information about our services, methodology, practitioner network, and AI-accelerated delivery tools.
Content on this site — including blog posts, guides, templates, and downloadable resources — is provided for informational purposes. It is not a substitute for professional advice tailored to your specific business.
Intellectual Property
Our content
Website content — including text written for the site, graphics, SVG diagrams, and page designs — is owned by Outcome Marketing LLC unless otherwise noted.
The book Outcome Marketing (© 2024 Angus Robertson, Neil Anderson, and Brad Whittington, published by Wunderfool Press) is copyrighted by its authors and is not owned by Outcome Marketing LLC. Book excerpts and quotes appearing on this site are used with the authors' permission.
The names of frameworks described in the book and on this site (Five Patterns, Bets-to-Story, Setup/Execute/Scale, and related concepts) are not claimed as proprietary. They are published methodologies intended to be read, shared, and applied.
Templates and downloads
Templates and downloadable resources (customer journey maps, pricing surveys, checklists, and similar tools) are provided for your business use. You may customize and use them internally. You may not resell them, redistribute them, or claim them as your own original work.
Trademarks
"Outcome Marketing," the Outcome Marketing logo, and "Every SMB deserves good marketing" are claimed as service marks of Outcome Marketing LLC (trademark application pending, U.S. Serial No. 99324490). Use of these marks to imply affiliation with or endorsement by Outcome Marketing LLC without written permission is prohibited.
Digital Marketing Assessment
Purchase and delivery
The Competitive Diagnostic is a one-time digital deliverable available in two tiers: Automated ($45 USD) and Expert Review by a Strategist ($135 USD). Payment is processed by Stripe at the time of purchase. You will receive your report within the timeframe stated at purchase.
What you receive
The diagnostic analyzes your public digital marketing presence and provides recommendations based on the Outcome Marketing methodology. It is an automated analysis, not a consulting engagement. Results are informational and do not guarantee specific business outcomes.
Refund policy
If the Competitive Diagnostic does not meet our quality threshold, we will issue a full refund automatically before delivering the report. Once a report is delivered, refunds are not available. If you experience a technical issue that prevents delivery, contact us at [email protected] and we will resolve it or issue a refund.
Data handling
Diagnostic data (your website URL, business details, and generated report) is stored in Supabase and retained for 3 years after delivery. See our Privacy Policy for details.
Marketplace
The Outcome Marketing marketplace connects companies with independent practitioners. We curate the network, but practitioners operate independently. Engagement terms, deliverables, and fees are agreed between you and the practitioner directly.
We are not a party to any agreement between you and a practitioner. We do not guarantee the results of any engagement.
User Conduct
You agree not to:
- Use the site for any unlawful purpose
- Scrape, crawl, or systematically extract content from the site
- Attempt to interfere with the site's operation or security
- Misrepresent your identity or affiliation when contacting us
Disclaimer
This site and its content are provided "as is." We make no warranties, express or implied, about the accuracy, completeness, or suitability of any content for a particular purpose.
Marketing results vary. Case studies and proof points on this site reflect specific client experiences. We do not guarantee that you will achieve similar results.
Limitation of Liability
To the fullest extent permitted by California law, Outcome Marketing LLC is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of this site or any services obtained through it.
Our total liability for any claim related to this site or our services is limited to the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
Third-Party Links
This site contains links to external services (Amazon, LinkedIn, YouTube, HubSpot, Stripe, and others). We are not responsible for the content, privacy practices, or terms of those services.
Governing Law
These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Los Angeles County, California.
Changes to These Terms
We may update these terms as our services evolve. The "last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated terms.
Contact
Questions about these terms:
Outcome Marketing LLC
Westlake Village, CA
[email protected]